Gmail-MFA-Setup

Staff will be required to enable 2FA(Two-Factor Authentication) on their work Gmail account, see below for instructions:

In Gmail, click your avatar in upper right corner of browser

1. Click ‘Manage your Google Account’

2. On the left side pane click ‘Security & sign-in’ (might just say ‘Security’)

3. Scroll down to ‘How you sign into Google’

4. Click on ‘2-Step Verification’

5. Click ‘Turn on 2-Step Verification’ on bottom of page

6. Here, you will have multiple choices. 

   1. If you want to just receive texts or calls to your cell phone, simply click on the blue ‘Turn on 2-Step Verification’ button at the bottom of the page, enter your cell number, and you are now using 2-Step Verification. 

   2. If you are already using the DUO Mobile App you can first select ‘Add authenticator app’, then ‘Set up authenticator’. Use your DUO Mobile App to scan the QR code that is displayed. Once you add the account to the DUO App you will then have to click on the blue ‘Turn on 2-Step Verification’ button to finally activate it.

   3. You can use the ‘Google Prompt’ option if you are signed into your work gmail account on your cell phone.

   4. ‘Passkeys and security keys’ are not able to be used

7. Lastly, once you turn on 2-Step Verification fully, you will have an option of ‘Get backup codes’. It is recommended that you print out these codes as you can use these if you don’t have your phone with you.

8. Go back to the ‘Security & sign-in’ screen and verify there is a green box under ‘2-Step Verification’ saying it is on, you are now finished. 

9. Any questions please put in a ticket to the technology helpdesk.